If the new Store Code you are setting up to process payments needs to fund a separate bank account and/or be reconciled separately, you will first need to work with the Payments Team to have a new Merchant ID created. Please email PacificSolutions-Support@cyncly.com so they can get you in touch with the right person. Once you receive confirmation your new MID is ready, you can then skip to the section titled Setting Up Additional Store Codes and Merchant ID to Process Payment for next steps.
If the new Store Code you are setting up to process payments does not need to fund a separate bank account and/or be reconciled separately, and you are using the existing Merchant ID, proceed with the steps below:
Setting Up Additional Store Codes or Branches to Process Payment - No New MID
Create New Branch Specific Expense Account
- Go to the Admin Panel and select Ledger Accounts
- Create a Branch Specific Expense Account. When naming the branch specific Ledger Account(s), use the Store # in the GL Name ( ie. “ABC Floors CC Fees Branch 02”)
- Add the branch extension in the branch field when creating these accounts
- Set the account to be an Expense Account
Store Information Settings
- Navigate to the Admin Panel and select Store Information
- Use the "i" icon to open the details of the branch location
- Click into the Merchant ID field and select the existing Merchant ID from the list
- Click into the GL Merchant Fee Account Field and select the branch specific Expense account you just created
This Store Code is now set up to process payments.
Setting Up Additional Store Codes and Merchant ID (MID) to Process Payment
Create New Branch Specific Expense Account
- Go to the Admin Panel and select Ledger Accounts
- Create a Branch Specific Expense Account. When naming the branch specific Ledger Account(s), use the Store # in the GL Name ( ie. “ABC Floors CC Fees Branch 02”)
- Add the branch extension in the branch field when creating these accounts
- Set the account to be an Expense Account
Store Information Settings
- Navigate to the Admin Panel and select Store Information
- Use the "i" icon to open the details of the branch location
- Click into the Merchant ID field and select the new Merchant ID from the list for this branch/location
- Click into the GL Merchant Fee Account Field and select the branch specific Expense account you just created
Cyncly Merchant Portal Settings for the New MID
Merchant Tab
Here you will see a list of all Merchant IDs (MIDs). Click into the new MID line item to edit
Notifications - in this section, you can click the EDIT button to adjust notifications as needed. Type the email in the field, click "Add" or press enter on your keyboard, and continue adding any necessary emails to that field. When done, click the SAVE button, where EDIT initially was.
Fraud Settings - initially, these have been set to industry standard. The CVV check and Billing Zip code check are active. From here you can choose to be more strict or lenient but clicking EDIT, adjusting the toggles and clicking SAVE.
Payout Tab
Now that you have multiple MIDs, you will see a report for each MID, showing what is hitting your bank account with next day funding. The batch out happens automatically at 11 PM ET. The following business day, you can come into your Cyncly Merchant Portal and view a report showing each transaction that went into that payout.
The New MID & Store Code are now set up to process payments.