New FloorRight Users and Installations

Updated

Overview:

New users that will be accessing/using a FloorRight License will need to be added to your Cloud License Management Portal first before they can sign into FloorRight on their local workstation. As of version 12 FloorRight no longer uses the USB dongles for license access so their FloorRight will be in an unlicensed state until they are added to your account in the Cloud Portal. After the set-up steps for their new password/credentials are completed, they can then sign in to FloorRight and have full functionality. FloorRight can be installed on a workstation before that is done but the user will not be able to sign in to or use FloorRight.

New Users Set Up and installations:

For more detailed instruction, follow the links to the respective Help Center Articles for each step of the process.   
  1. Login to Cloud License Management Portal and add new user to respective FloorRight license.
    2. You can view instructions on adding and editing FloorRight users in the Cloud License Management Portal towards the end of the video in this Help Center Article: 
  2. New user will complete setting up their credentials by creating their actual password from the temporary one provided in the invitation email.
    1. Password creation steps must be completed to access FloorRight. The temporary password/code issued by the system for creation of actual password cannot be used to sign in to FloorRight.
  3. Download the respective version of FloorRight from these links below:
    3. ***If you are currently on a standalone version of FloorRight links to legacy versions can be provided by contacting the support desk. Please provide the appropriate version that you need to install so that they can provide you with the correct download link.
  4. Install appropriate version of FloorRight on workstation.
    1. This can be done first also by your IT company.
  5. Launch FloorRight on workstation and use credentials created in step #2 to Sign in and access cloud license.

New Workstation Installations for existing FloorRight Users:

  1. Download the respective version of FloorRight from these links below:
    3. ***If you are currently on a standalone version of FloorRight links to legacy versions can be provided by contacting the support desk. Please provide the appropriate version that you need to install so that they can provide you with the correct download link.
  2. Install appropriate version of FloorRight on workstation.
    1. This can be done first also by your IT company.
  3. Once FloorRight is installed on the new machine the users existing credentials can be used to sign into FloorRight at that time as long as they are not signed in to FloorRight on their old workstation. 
    1. If needed you can use the password reset link on the FloorRight Sign in page to create a new password for the existing user.


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