Issue: JobRunner or FloorManager has frozen and you are unable to exit. 

Warning: this resolution should be used as a last resort. Force closing JobRunner or FloorManager will terminate any open work you might be working on. 

Resolution: Close JobRunner or FloorManager through Windows Task Manager.

1. On your keyboard press:
   Windows: CTRL + ALT + END
   MacOS: CTRL + ALT + FN + Backspace
2. A blue screen should appear. Select Task Manager:
   
3. Windows Task Manager should now open. 
   
4. Select FileMaker Pro.
   
5. Click End Task to force close JobRunner/FloorManager (FileMaker Pro). 
   Warning: Force closing JobRunner or FloorManager will terminate any open work you might be working on. 
   
6. Press the [X] button in the top right-hand corner to close the task manager.