Issue:
When attempting to send an email from JobRunner or FloorManager, the user is presented with the following prompt.
Resolution:
Please verify authenticated SMTP AUTH is enabled for your email account. For Exchange Online users, this feature is disabled by default. To enable it, please review the following Microsoft Knowledgebase Article:
Also, please disable MFA or create an MFA exclusionary rule for the IP address of your JobRunner/FloorManager server.
If using JobRunner or FloorManager for checking incoming e-mails, please also enable IMAP and use your email provider's IMAP settings.