Tracking Referrals with Members and Guests

Overview

The Referred By / Member Feature can help to track referrals by individual clients. This feature is mostly used to tack referrals from designers and builders. The referring client becomes the member and their referred clients become guests. A client can be either a member OR a guest, they cannot be both.

Identifying Members

Identify the referring client by clicking on the Member checkbox located on the Accounting Tab at the customers detail screen.



Identifying Guests

When this client refers a new client, create a new client record in the customers/contacts file. Assign the referring client as a member to the newly created customer/contact record. The little arrow button next to the Referred Name will take you directly to the Member record.



Members' Guests Tracking

This identifies the new client as a “guest” of the referring client. The referring client now shows the new client as a guest on their Guest Tab at the customers detail screen.



A report in the Reports area will show the sales by members referred. Select this report from the sales reports options by clicking on the “Sales BY Member Ref (Written). This report does not currently (as of this writing) have an invoiced sales report. The report shows the cumulative sales per member.


 
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