Setting Up and Using B2B with New Vendor

Updated September 25, 2026 12:39

About

B2B stands for Business to Business. It is used in the flooring industry to pass catalog information back and forth from Vendors to Customers. This includes product information including but not limited to, Style, Color, Size, and Pricing.

If you are not already using the B2B contact your Account Manager to verify that it is included in your package.

Setting Up a New Vendor

To add a vendor to your B2B, fill out and submit the B2B sign-up form, please email the completed form to PacificSolutions-support@cyncly.com.

The spreadsheet is broken down into 3 sections:

Certified to work with Pacific Solutions

These vendors have proven to connect with Pacific Solutions consistently without any challenges

Initial Download Only

These vendors are able to connect with Pacific Solutions, and will import correctly, however, pricing/catalog updates do not work as expected. These vendors are for import of catalog only

Not yet Certified

Catalogs are able to be downloaded, and pricing may update, however they have not reached the final level of certification with Pacific Solutions - this may be due to many factors not limited to the number of customers using their B2B services.

Fill Out the Following Fields:

Account Name: Listing the Account name is only important and necessary if the vendor knows your organization as something other than the company name that Pacific Solutions has on file for you.

Account Number: the primary account number for Pricing/Purchasing - your account number will never be used by members of the Pacific Solutions team for anything other than B2B setup/troubleshooting

Email Address: The email address of your internal contact with whom vendor communicates with regularly. Typically the purchasing or accounting department.

Once we receive your form, one of our team members will be happy to get your credentials established and set up in your database. When the B2B connection is ready, you will be informed and you can start downloading B2B files from this new vendor.

If you do not see the desired vendor(s) on the sign-up form, use one of the empty lines at the bottom of the form and add:

(1) Vendor Name

(2) Your Company Name (as the Vendor knows you)

(3) Your account number with the vendor

(4) The email address they have on file for you

(5) The email address of your contact at the company

One of our team members will reach out to the vendor and see if they are qualified to trade B2B files. If so, we will set up your credentials and let you know when files from the vendor are ready for import.

B2B Import Training Video

If you are having trouble viewing this video, click HERE.

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