Overview
How to deduct money from an Installer's owed Payables for monies owed the company for materials and/or labor due to installation error.
Feature Instructions Video
If you are unable to view the video above, please click HERE
Prerequisites
Installer/Subcontractor must also be set up as a customer.
Creation of a "Suspense" type of GL as a "parking spot" to temporarily hold funds.
Installer Chargeback Steps
1. Create a Sale to the Installer
NOTE: The Sale to the Installer will not be a CO of the original job. It will be a separate Sales Order.
Set the Installer up as a regular Customer and Transfer to a Quote / Transfer to a Sale.
It is not necessary to tie it to the original job as a CO, but should you want a combined Profits/GPM report (using the Job Progress Custom report),
use the Contract # field to tie the main job and this separate sales order together.
2. Create the AR Invoice
From the Sales screen > Transfer to Invoice. Example, I-2504 is $69.29 for Joe Smith
3. Accounts Payable > Bills Due > Payment screen = "Park" the money
Process Joe's WO's and AP's as usual for the week. (No deduction is made at the WO level nor is the pink payable amount reduced.)
On the AP > Bills Due screen, use the "Applied Amount" field to enter the money owed ($69.29) and
change the Payment account at the bottom to "Suspense" or some other "parking" GL to temporarily hold the money.
Return to the AP > Bills Due screen and complete the process to cut a check to Joe as normal for the rest of the monies owed to him.
4. AR Invoice > Process Payment > Pull the "parked" money to apply to the AR Invoice
Open the AR Invoice: Click the "Process Payment" button at the top of Joe's Invoice.
Change the Type = "Adjustment" and select the same GL that was used in Step 3.
Enter the $ value that you are now pulling out of this "Parking spot". ($69.29)
Apply the Funds as usual and Accept the customer's payment.
Print a copy of the AR Invoice with Payment Applied and attach it to the Installer's paycheck for that week.
Training-v22b-20220613BG-KB