Overview
Void the original payment which will make the invoice unpaid again and take the payment out of your checking. This will leave it for a future payment from the customer or to be written off to Bad Debt.
If there is a bank fee/overdraft fee, create a $ fee invoice separately by creating a direct a/r invoice to the customer. You do this by locating the customer, clicking on the accounting tab, and then clicking on the "edit account" button on the top toolbar.
This will open a screen where you can enter the information you want to create an invoice for, enter the dollar amount of the invoice in the material or labor field (doesn't really matter usually it's the material field), and then the Description of what the invoice is for, click the ADD button to add it to the overview at the bottom. Do not tie it to the job as this is an additional fee not job specific.
Then click the accept button to create the a/r invoice for the NSF fee.
The Payment for the NSF Fee will be processed against the invoice that was created.
Training-v22-20230607RB-KB