Overview
Setup Process
The first step to clean up the Product Catalog in JobRunner or FloorManager is to request a complete reset for the Vendor you want to refresh in the Product Catalog. For non-B2B vendors, contact your vendor rep for a pricing catalog reset. For Gateway, you will create a new package for the vendor that is being cleaned up.
Process Procedures
The vendor will notify you when the product catalog reset is available. Once you receive this notification, you will prepare for the reset by performing the following steps:
1. Delete all non-used product records
2. Archive the products that have history attached.
3. Clearing the “Alt ID#” on each record.
First, do a Find for that particular vendor- this works for any vendor. An example is DalTile.
This will open the revise area where modifications can be completed to a found set of records.
You have successfully cleared this set from the product Catalog. To double check “Return” out of the Revise area and perform the same find used to create the found set inside the product catalog Find screen. The system will receive a message of “There are no records which match this request” if the clearing was successful.
If the system brings back results, perform the clearing steps again and recheck.
End Result Summary
Once the Product catalog has been cleared the system is ready for a normal B2B download. Please refer to our document: B2B: Initial Download for instructions.
Financial Implications
There are no financial implications to the ledger in this process.
Troubleshooting/FAQs
If you run into any issues, please contact support@pacificsolutions.com