Why would you update/upgrade?

Updating refers to maintaining a current version of JobRunner or FloorManager.

JobRunner and FloorManager are the two business solutions offered by Pacific Solutions. JobRunner is the commercial business solution and FloorManager is the retail business solution. These solutions are constantly improving based on user feedback, industry trends and technology improvements. Maintaining your business solution to the most currently available version is the best way to ensure you are using the most advanced business solution we offer. Delaying an update to JobRunner or FloorManager can set a company back years in the industry trends as well as orphan the company from proper system support.

Upgrading refers to maintaining a current version of FileMaker.

FileMaker is the engine in which Pacific Solutions writes the code for JobRunner and FloorManager. As FileMaker Inc. releases new versions we must comply to the new engine specifications, convert our code and move forward with the current technology. This is beneficial to development and to our users. New FileMaker versions means better diagnostic tools, better code tools and industry forward technologies to better our user experience and interface environment.

There are several components to maintaining your JobRunner/FloorManager version and your FileMaker version. Some of these include although not limited to; servers, work stations, network infrastructure, education, mobile devices are just to name a few. Attempts to move forward with management and FileMaker versions without compatible equipment/infrastructure can be catastrophic. Please consult our support department to inquire about current requirements for the latest version of JobRunner/FloorManager and FileMaker.

Technology moves forward and older technology becomes obsolete.

All of the applications we use on a day to day basis eventually have updates. The longer we stay in out dated technology the harder updating becomes. Companies that make computer programs will render old versions obsolete and no longer provide support for those older versions. This is called a lifecycle. As of January 2020, Microsoft will no longer supports operating systems Windows 7 and older.  https://www.microsoft.com/en-us/windowsforbusiness/end-of-windows-7-support Microsoft issues a Windows life cycle fact sheet regularly to keep consumers informed: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet. Why is this important? Because this is the world of software and computers. Pacific Solutions is a software company. We too will be ending lifecycles on versions of JobRunner and FloorManager. Older versions of our business solutions are simply not compatible with the current technologies (Windows, FileMaker, Printers, etc.).